1. Introduction
PROPZA is a property-listing platform and a product of VersaCorp Multi-Services.
We respect the privacy of people who use our platform. This policy explains how personal information may be collected, used, stored and protected.
PROPZA aims to handle personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.
2. Information We May Collect
Depending on how you use PROPZA, we may collect:
- Full name.
- Email address.
- Telephone or mobile number.
- Account login information.
- Property or room details.
- Property photographs.
- Rental prices and property locations.
- Messages and enquiries submitted through the platform.
- Technical information such as browser type and device information.
3. Why We Collect Information
PROPZA may use personal information for the following purposes:
- Creating and managing user accounts.
- Allowing landlords to submit room advertisements.
- Reviewing and approving property listings.
- Displaying approved property advertisements.
- Helping prospective tenants contact landlords.
- Responding to customer support requests.
- Maintaining platform security.
- Meeting applicable legal obligations.
4. Information Displayed Publicly
Property advertisements may be visible to members of the public. Information displayed may include:
- Property title and description.
- Property location.
- Monthly rental price.
- Room photographs.
- Other information submitted for the advertisement.
Landlords should avoid including sensitive personal information in public descriptions or photographs.
Contact details will only be displayed where the platform's features and applicable privacy requirements permit this.
5. How We Protect Information
PROPZA intends to use reasonable technical and organisational safeguards to protect personal information against unauthorised access, loss, misuse or disclosure.
No online platform can guarantee absolute security. Users should protect their passwords and avoid sharing account credentials.
6. Sharing Personal Information
PROPZA does not intend to sell users' personal information.
Information may be shared where necessary:
- To operate the platform using service providers.
- To facilitate enquiries between landlords and prospective tenants.
- To comply with legal requirements or lawful requests.
- To protect users, the platform or other people against fraud or harm.
Service providers should only receive information necessary for the services they perform and must be subject to appropriate data-protection arrangements.
7. Cookies and Technical Information
PROPZA may use cookies or similar technologies to support website functionality, remember preferences and understand how the platform is used.
Browser settings may allow users to manage or disable certain cookies. Some website features may not work correctly if essential cookies are disabled.
8. How Long We Keep Information
Personal information will be retained only for as long as reasonably necessary for the purposes for which it was collected, or as required or permitted by applicable law.
Information may need to be retained for security, legal, accounting or dispute-resolution purposes.
9. Your Privacy Rights
Subject to applicable law, users may have the right to:
- Request access to their personal information.
- Request correction of inaccurate information.
- Request deletion where legally appropriate.
- Object to certain forms of processing where permitted.
- Raise a complaint about the handling of personal information.
Requests can be submitted through the PROPZA contact page. Additional verification may be required before information is disclosed or changed.
10. Third-Party Services
PROPZA may rely on third-party services to provide hosting, authentication, database storage and other technical functions.
These providers may process information as part of delivering their services. Their own privacy and security practices should be reviewed before launch.
11. Children's Information
PROPZA is not designed to knowingly collect personal information from children unlawfully.
Where information relating to a child is involved, it must be handled in accordance with applicable legal requirements.
12. Changes to This Policy
PROPZA may update this Privacy Policy as the platform develops or when legal requirements change.
The latest version will be published on this page.
13. Contact and Privacy Complaints
For privacy questions, access requests or correction requests, contact the PROPZA team through the Contact Us page.
PROPZA
A Product of VersaCorp Multi-Services
The Information Regulator of South Africa is the relevant authority for POPIA-related complaints.
Document Status
Draft version: 1.0
Effective date: To be confirmed before launch.